TENANT FEES & INFORMATION
We find homes for a variety of tenants across London, Surrey and Kent. On occasions we may work with other agents, to assist us with viewings only. As we are the instructing agent, you need to ensure that your written offer and any requirements have been communicated directly to our office via email.
There is a lot of interest for good quality rental accommodation that we provide and all prospective tenants are advised to ensure that they have all the necessary documentation to proceed quickly. In order to help you do this, after we have arranged an appointment to view your potential new home, and taken your personal email address, we will send you an important document, titled Appointment to View Rental Accommodation and Any Potential Offers. It is vital that you read all of the information contained within this leaflet before you view. This leaflet gives you an overview of our entire referencing process and the documents that we will require from you, dependent on your circumstances.
We are members of a redress scheme – The Property Ombudsman. We also are members of a client money protection scheme.
If your application needs to be supported by a Guarantor then we will need to have the name, telephone number and email address of your appointed guarantor so that we can also send them documentation for the referencing process.
You will be required to place a reservation fee equivalent to one weeks’ rent for us to hold the property for you. This is to ensure your commitment and that we will secure the property for you pending satisfactory referencing. Please be aware that this amount is deducted from the balance of your first month advance rent payment, assuming that the tenancy goes ahead. Our full terms and conditions of business will be sent to you via email once you submit a verbal offer and it has been accepted in principle by the landlord.
Permitted charges in accordance with the Tenant Fee Act 2019
In line with the Tenant Fee Act 2019, if you enter in to an Assured Shorthold Tenancy agreement, payments which may apply to you are currently as follows:
First month’s rent:
5 or 6 weeks, depending upon the rent amount
Maximum one weeks rent – calculated as follows: monthly rent x 12 divide by 52
Early termination by tenant:
A charge not exceeding the financial loss experienced by the landlord
All Utility accounts:
Council tax, electricity, gas, water, TV licence, broadband supplier
Default charge for late payment of rent:
Limited to interest charged at 3% above BOE base rate, when rent is more than 14 days late
Default charge for replacement of lost key or security device: Equivalent to cost incurred
Changing the tenancy documents after the commencement of the tenancy:
£50.00 incl VAT
A non-Housing Act tenancy is formed when one of the following criteria is in place:
- The annual rent exceeds £100,000.00
- The property is not used as a main or primary home
- The property is occupied by an entity (company let) rather than an individual
- There is a resident landlord
Under the terms of the Tenant Fee Act 2019, if you enter in to a Non-Housing Act tenancy, payments which may apply to you will be as follows (all payments are inclusive of VAT):
Check in fee:
Checking in to property and reviewing inventory
Tenancy agreement & setup:
Drafting and execution of documentation
Company referencing fee:
Incl verification of details, credit check and Companies’ House check
Individual referencing Fee:
Extension Agreements Fee
Negotiating & drafting extension to fixed term
Check out Fee
Overpaid Rent fee
If there are guarantors for the tenancy:
Guarantor referencing Fee:
Per guarantor. Incl verification of details, credit check, employer and accountant reference (if applicable)
Deed of guarantor Fee:
Drafting deed, negotiation clauses and executing document
All fees quoted include VAT at the prevailing rate.